See what our clients have to say.


Henk, I would like to let you know that Nicole Hilligenn is an AMAZING asset to your business! For years I have received great service from Nicole but today was exceptional, I broke down and Nicole had a tow truck arrive within 25 minutes because of your quick response.

Nicole is always fantastic to deal with, helpful, efficient, friendly and I rarely receive service like this from any other business.

I hope you look after Nicole as she keeps me coming back to Thor year after year.


Gavin Fletcher

I write this to give thanks and praise the service received by Roger Morello and his team at Thor Insurance Brokers. Thor has been my broker for around the last 5 + years, and I constantly refer and recommend their services to colleagues/family/friends.

They have been fantastic on every, I mean every single one, claim that has been made by me or my family. It's never a simply an instruction of 'complete the paperwork and it will be reviewed'; every process is guided and lead by Roger and the team. Thank you Roger and Thor for your exceptional service and personal involvement.

Grant Sutherland

Hello Chantell,

Many thanks for your assistance in having this matter resolved. Your service is unbelievable.
I will contact MF to arrange for the repair work to be completed.


Many thanks to Dino's and Thor insurance and Phil Heath and the underwriters for exceptional service and ease of claim for my vehicle.

You are all a credit to the industry and it was certainly a pleasure in sorting out the claim. I believe our service levels in our country are exceptionally low. So it is very pleasing to see exceptional and ease of service in a troublesome industry.

Many thanks

Good afternoon Roger,

Thank you very much for your excellent service. What I thought was going to be a nightmare to resolve was made pleasant by your amazing service. Thank you very much Roger.

Much appreciated


Hi Chantell,

Thank you so much for all your help in everything you do for us in assisting with our claims.
The service received from you now and in the past has been amazing you always friendly and give updates

Candice Harms

Hello Pat,

We received the payment.

Thank you once again for your prompt and efficient assistance which is always very much appreciated.

Stay safe and well.


Nicole, Thank you very much for the update. I want to compliment you, Pat and Sam, Chantelle (even that now she's on maternity leave) and of course Henk for the prompt and efficient service every time, keep up the good work and have a lovely day further. 

Boryana Kolev (owner at Kolev Motors - Edenvale) 

Dear Chantell

Thanks very much, as always Thor Insurance give a very professional service, it is a pleasure to work with you all

Sue Guenther – TGC Engineering

More Henk,

Jy weet en glo ek is een van jou oudste ( Rekenin gewys ha ha)  en baie keer wil n mens ander plek gaan en goedkoper probeer gaan en al die ou stories.

Maar ek bring dit maar net onder jou aandag dat nog nie een keer vandat ek n klient is was jou staf ongeskik of ongedluldig met my nie en die spoed wat hulle probeer help en ek wil nie een uitsonder nie

Is ongelooflik

Dankie aan julle almal!!!!!!!

Groete Walter

Hi Henk

The above vehicle, Ford Figo, has been sold. Please remove from the policy with immediate effect.

This brings a close to our policies and dealings with you and Thor. I have nothing but high praise for you and the professional service you and your staff have always rendered without fail. I have been reminded of this here in Ireland where it is not remotely comparable. I'm so used to just emailing you and being assured it's properly taken care of.

Once again, many thanks for always attending to my needs and providing such professional service at home and in the business.

Gordon Robertson

Good morning! Roger,

Thank you very much for your great service, much appreciated!

Kind regards!

Dear Mariza,

Thank you, excellent service as usual.

Grant Barton
Financial Manager

Thank you so much Roger. I appreciate your amazing service again. 

Kind regards
Laura Cullen

Hi Roger

You are fantastic! Thank you, it’s much appreciated!

Kind Regards
Ornella – MGA projects cc